Reference

sky123 Terms & Conditions For Your Account

Our Terms & Conditions set the rules for opening, using and closing your sky123 account, including wallet checks through DANA, OVO, GoPay and QRIS.

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sky123 sky123 Terms & Conditions For Your Account
TERMS HELP PATH

Get Help With A Policy Question

A clear support path helps when a Terms & Conditions question affects your login, wallet status or account closure request. From your account, send the relevant section, transaction reference and registered phone detail so we can locate the correct record. If a DANA or QRIS receipt does not match the account screen, keep the receipt ready and ask us to check the policy step before repeating the transaction.

Team online

Account terms request

Use the account help path to ask how a clause applies to your login, phone verification or account closure. Include your registered details so we can respond to the correct record.

Wallet status query

For DANA, OVO, GoPay or QRIS questions, provide the payment reference and the wording shown in your account. We use those details to check the relevant transaction condition.

Change request

Ask us to correct account details or clarify a policy change through support. We may verify your phone before changing records, which helps keep another person from making the request.

RECORDS AND SECURITY

How We Apply These Conditions

Our policy handling is tied to practical account controls rather than broad statements. We record the consent attached to your account, protect access with phone checks when required, and use transaction references…

Account data

We use the details you submit to create and maintain your account, check requested access and connect payment records. The Terms & Conditions describe the purposes linked to each account step.

Cookie settings

Cookies may keep your session and policy choices available when you move between the lobby and account pages. Your browser settings can control cookies, although some account steps may then need repeating.

Login protection

Keep your password and phone access private. If we ask for phone verification before account access, complete it through the account path rather than sharing a code with another person.

Record retention

We retain account, consent and transaction records for the period needed to operate the service, resolve disputes and meet applicable legal duties. The relevant conditions apply to stored records after closure.

Correcting details

If your name, phone number or payment detail is wrong, contact support with the affected account step. We may request verification before changing information connected with DANA or bank transfer records.

Policy contact

Questions about Terms & Conditions, data handling or a requested change can be sent through the account support path. Include the clause or screen involved so our team can assess it accurately.

Terms & Conditions Questions Answered

These answers focus on the policy points that usually matter before account access. Read the full Terms & Conditions for the wording that applies to your account, payment route and location; access remains subject to local law.

You can read the Terms & Conditions on this page before opening an account. Check the policy text again after a change notice, especially before using DANA, QRIS, virtual account or bank transfer.

They apply when you submit an account registration step or continue using the account after a published change. If you do not accept a change, contact support before using the affected account function.

Access and eligibility depends on local law. You must check the rules that apply in your location and provide accurate account details, including phone verification when the account path requests it.

The Terms & Conditions require you to follow the payment instructions shown for DANA or QRIS and keep the receipt reference. A wallet name or transaction record may be checked against your account.

The policy describes how account details, consent records, cookies and payment references are used and retained. Keep your login private, and contact support if a stored detail needs correction.

Yes, send the request through the account support path and identify the affected field. We may verify your phone or another account detail before changing records tied to payment activity.

Stop the relevant account activity and contact support with the clause you question. We can explain the wording and record your request; continued access may be unavailable where local law does not permit it.